Director, Credentialing Services
Dr. Taylor Sullivan is HumRRO’s Director of Credentialing Services. In this role, she is responsible for managing HumRRO’s credentialing-focused line of business and collaborating with our professional association and licensing board clients and partners. Dr. Sullivan has over 10 years’ experience as a consultant, adjunct professor, and project manager specializing in applied research and implementation of evidence-based testing solutions. Her primary areas of research and experience are in strategic planning, development, and administration of certification and licensure testing programs (including program planning, job/practice analysis, test/assessment development, form assembly, and test scoring and score reporting).
Dr. Sullivan also has extensive experience in entry-level and promotional testing/assessment in the recruitment and staffing arenas. In this capacity, she works with human resource and talent management professionals to evaluate their current assessment programs; plan, develop, and implement new procedures; and conduct validation studies using a full complement of approaches (e.g., content-related, criterion-related). Dr. Sullivan has developed and implemented a broad range of behavior-based assessment tools including rich media simulations, job knowledge tests, personality tests, situational judgment tests, structured interviews, role plays, and assessment centers. Dr. Sullivan is a member of and active participant with several professional associations that focus on certification, licensure, and talent management research and practice. Dr. Sullivan also served as an adjunct professor of Human Resources Management at Georgetown University. She holds an M.S. and Ph.D. in Industrial/Organizational Psychology from the University of Georgia.