Home : HumRRO : Organization and Staff : Organizational Performance & Survey Research Division

Strategic Human Capital Management Program

Strategic Human Capital Management Program (SHCM)
Strategic Human Capital Management Program (SHCM)
Program Manager Dr. Gina Medsker
Phone: (703) 706-5639
Email
The Strategic Human Capital Management Program (SHCM) helps organizations improve the quality of their human resource management systems and application of human capital through:
  • alignment of their human resource policies and practices with their organizational strategies and missions;
  • conducting benchmarking studies, literature reviews, and market pay surveys;
  • workforce planning and accurate identification of human capital gaps and priorities;
  • development and implementation of appropriate human resource management solutions, including compensation systems, job classification methods, competency models, leadership development plans, and selection processes;
  • development of human resource metrics, human resource scorecards, and return on investment (ROI) analyses;
  • evaluating customer satisfaction and customer service delivery; and
  • conducting program evaluations to analyze the effectiveness of human resource management systems and the use of human capital.
Staff List