Mission Oriented Business Integrated Services (MOBIS)

HumRRO offers its services through the General Services Administration MOBIS contract. Work under this contract covers management, organizational and business improvement services (MOBIS) and products to enable government agencies to improve performance, quality, timeliness and efficiency throughout their organizations. These services facilitate agency response to influences and mandates such as the Government Performance and Results Act; government reinvention initiatives such as improving customer service, benchmarking and streamlining; strategic sourcing; downsizing; and privatization. Examples include:

Quality management;
Business process reengineering;
Strategic and business planning;
Benchmarking;
Strategic sourcing;
Statistical process control
Surveys;
Individual and organizational assessments and evaluations;

Process improvements;
Process modeling and simulation;
Performance measurement;
Organizational design;
Change management;
Development of leadership/management skills;
Training to improve customer service and satisfaction.

Through the MOBIS schedule, HumRRO can help you improve performance and accomplish mission goals through the use of the following services:

SIN 874-1 Consultation Services.

HumRRO provides Consultation Services such as expert advice, assistance, guidance or counseling in support of agency management, organizational and business improvement efforts. The services include studies, analyses and reports documenting developmental, consultative or implementation efforts in the following areas:

Workforce Planning
Personnel Selection, Classification, and Assessment
Performance Appraisal
Career Development and Succession Planning
Compensation
Job Analysis, Competency Modeling, and Needs Assessment
Training Development and Evaluation

Recruitment and Retention
Program Evaluation
Certification Test Development and Maintenance
Education Policy Analysis
Educational Testing and Assessment
Organizational Development

SIN 874-3 Survey Services.

Services include:

Survey instrument development including questionnaires, respondent letters, forms, interviewer training manuals
Quantitative data collection methods such as mail surveys, in-person surveys including tracking hard-to-reach respondents, telephone surveys using computer-assisted telephone interviewing to enhance data quality, and Web-based surveys
Qualitative data collection methods including focus groups and in-depth interviews
Other technical and survey-related activities such as sample design and development, sample database management, CATI/CAPI data capture, programming (in SAS, Access, and Blaise), data entry and optical scanning, and data processing (including coding, editing, and cleaning)

We develop, administer, and analyze surveys to gather information on a variety of topics, including employee opinions, customer satisfaction, job requirements and training needs, program outcomes, organizational and occupational compensation levels, best practices, and organizational effectiveness.

SIN 874-4 Instructor Led Training, Web Based Training and Education Courses, Course Development and Test Administration.

Training is an essential to the Federal government today as it has ever been and plays a key role in developing and enhancing the human capital that agencies need to fulfill their missions and strategic objectives. Over its 50-year history, HumRRO personnel have been involved in publishing one of the early statements of the Instructional Systems Development (ISD) concept, foundation research in the setting of instructional objectives, and the implementation of computer-based training. We continue to develop customized training solutions for clients using the ISD approach. Building on our ISD capabilities is a key aspect of our future success, and we continue to diligently monitor and contribute to emerging methodologies and technologies.

HumRRO’s services under this SIN are to create learning products, services, and events that build new skills and conform to each agency's needs.

HumRRO is extremely successful in providing specialty training that combines our instructional design expertise with our multi-disciplinary subject matter expertise. We integrate this technical expertise, project management, and communications with the right combination of instructional design approaches and technologies in each customized learning solution.
Examples include:

Objective setting and needs analysis
Training materials design and development
Implementation and delivery

Evaluation and continuous improvement
Executive leadership training
Distance learning (e-learning)

We strive to achieve both regulatory compliance and accessibility of the training we develop through adherence to Section 508 standards. Technology assessments and feasibility studies are offered in support of the training evaluation process to assist our clients in guiding their efforts through an effective application of available automated resources to the evaluation process.

The contract vehicle is available to all Federal Agencies, the U.S. Postal Service, and the District of Columbia government.

You can also review HumRRO's information on the GSA E-library

For more information, contact Dr. Beverly Dugan Email

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